Erik Hollnagel
Professor, Ph.D.
Professor Emeritus
LiU (S), Mines ParisTech (F), SDU (DK)
The chief motive of all human actions is the desire to avoid anxiety.
Ibn Hazm (994-1064)
“To trace something unfamiliar back to something familiar is at once a relief, a comfort and a Satisfaction, while it also produces a feeling of power. The unfamiliar involves danger, anxiety and care -the fundamental instinct is to get rid of these painful circumstances. First principle - any explanation is better than none at all.” (Friedrich Nietzsche (1844-1900)
.jpg?etag=%22565e-5d236479%22&sourceContentType=image%2Fjpeg&ignoreAspectRatio&resize=191%2B294&quality=85)
Braithwaite, J., Hollnagel, E. & Hunte, G. (Eds.) (2019). Working across boundaries. Boca Raton, FL: CRC Press / Taylor & Francis.
The book demonstrates how Resilient Health Care principles can enable those on the frontline to work more effectively towards interdisciplinary care by gaining a deeper understanding of the boundaries that exist in everyday clinical settings. This is done by presenting a set of case studies, theoretical chapters and applications that relate experiences, bring forth ideas and illustrate practical solutions. The chapters address many different issues such as resolving conflict, overcoming barriers to patient-flow management, and building connections through negotiation. They represent a range of approaches, rather than a single way of solving the practical problems, and have been written to serve both a scientific and an andragogical purpose.
Working Across Boundaries is primarily aimed at people who are directly involved in the running and improvement of health care systems, providing them with practical guidance. It will also be of direct interest to health care professionals in clinical and managerial positions as well as researchers.