Erik Hollnagel
Professor, Ph.D.
Professor Emeritus
LiU (S), Mines ParisTech (F), SDU (DK)
The chief motive of all human actions is the desire to avoid anxiety.
Ibn Hazm (994-1064)
“To trace something unfamiliar back to something familiar is at once a relief, a comfort and a Satisfaction, while it also produces a feeling of power. The unfamiliar involves danger, anxiety and care -the fundamental instinct is to get rid of these painful circumstances. First principle - any explanation is better than none at all.” (Friedrich Nietzsche (1844-1900)
When we think of safety it is usually by reference to its opposite, the absence of safety. The traditional view of safety, called Safety-I, has consequently been defined by the absence of accidents and incidents, or as the ‘freedom from unacceptable risk.’ As a result, the focus of safety research and safety management has usually been on unsafe system operation rather than on safe operation. In contrast to the traditional view, resilience engineering maintains that ‘things go wrong’ and ‘things go right’ for the same basic reasons. This corresponds to a view of safety, called Safety-II, which defines safety as the ability to succeed under varying conditions. The understanding of everyday functioning is therefore a necessary prerequisite for the understanding of the safety performance of an organisation.
More about Safety-II can be found here.